Services

Large stock holdings

FireSense has substantial inventory in our NSW Head Office, and our VIC and QLD branches ready and available to supply to Fire Alarm and Electrical Installation companies daily. We have a complete range of Fire Rated Cables, Fire Detection, and Sprinkler equipment available and ready for immediate shipment or pick-up.

Direct delivery to site

FireSense owns and operates a large fleet of GPS-tracked vehicles, offering multiple deliveries per day from all branches to ensure reliable service directly to your office, warehouse, or site. Our fleet includes trucks (some with tail-lift capability), enclosed Renault vans, and utility vehicles—varying in size and load capacity to suit any project requirement.

With extensive stock holdings and a strong focus on delivering the highest levels of service, you can have confidence and trust that FireSense will meet your needs—when and where it counts.

Experienced Sales & Technical team

Within the fire industry, FireSense has fast become the ‘go-to guys’ for both large and small projects Australia-wide. Across our management team, we have decades of experience in the industry, and are all from technical backgrounds. Our Sales team can support you from concept, to product information, through to tendering to technical support and commissioning assistance, and strive to deliver quality solutions every time.

Professional Training

Addressable Fire Panel Training - AFP-3030

FireSense runs comprehensive and in depth training courses on the latest Addressable Fire Panel, our AFP-3030. We run an introductory 'Maintenance' course (1 day), as well as an Advanced Programming Course (1 day). These one-day courses are conducted at each of our three offices, at different times of the year, and are run by an experienced member of our technical department. 

All courses require pre-registration, and require a nominal fee which covers all training material, documentation, refreshments, certifications, and ongoing/future support.

The next upcoming dates can be found by clicking on 'Training Calendar' on the Services page. 

VESDA Training

FireSense hosts a 2 day training course, for VESDA Smoke Detection Systems, which covers the fundamentals required for designing, installing, maintaining and commissioning.

All courses require pre-registration, and a nominal fee which covers all training material, documentation, refreshments, certifications, and ongoing/future support.

Attendance of both days will lead to a Certificate of Accreditation issued by Xtralis.

The next upcoming dates can be found by clicking on 'Training Calendar' on the Services page. 

For further information, please contact Natalie Ryan on 02 8850 2888, or nryan@firesense.com.au

Technical Support

FireSense prides itself on our large production team, who provide unsurpassed technical support to fire contractors while on site. Products we can provide support on include, but is not limited to FireSense Addressable and Conventional Fire Systems, Occupant Warning Systems, EWIS panels, VESDA Systems as well as older systems that are still in use, including 2400 and 2600.

On-site assistance

One of our key strengths as a supplier of Fire Alarms Systems is our ability to offer on-site assistance during final commissioning on your project. Assistance is offered as either half-day, and/or full-day options, which will be dependent on the requirements of each project we work on with you.

This service is offered to our customers in order to assist with any minor programming alterations that may be required on FireSense systems during the hand-over process.